# I'm Stuck **URL:** https://community.nianticspatial.com/c/im-stuck/7.md [Latest](https://community.nianticspatial.com/latest.md) · [Categories](https://community.nianticspatial.com/categories.md) · [Tags](https://community.nianticspatial.com/tags.md) --- ## [Shared AR Host & Peers Communication: A Peer-to-Peer Solution](https://community.nianticspatial.com/t/shared-ar-host-peers-communication-a-peer-to-peer-solution/2446)
**Author:** [@rob\_link](https://community.nianticspatial.com/u/rob_link)\ **Replies:** 8\ **Last updated:** [March 15, 2023, 6:49pm UTC](https://community.nianticspatial.com/t/shared-ar-host-peers-communication-a-peer-to-peer-solution/2446 "2023-03-15T18:49:01Z")
These steps are intended to be a temporary alternative solution while we update the existing guide. Hello Lightship development community! There are a few known issues you may encounter if you follow the Shared AR Ho… --- ## [About the I'm Stuck category](https://community.nianticspatial.com/t/about-the-im-stuck-category/45)
**Author:** [@chadjones](https://community.nianticspatial.com/u/chadjones)\ **Replies:** 2\ **Last updated:** [December 14, 2022, 12:55pm UTC](https://community.nianticspatial.com/t/about-the-im-stuck-category/45 "2022-12-14T12:55:03Z")
If you’re stuck and can’t move onto the next step of your project, post it here! Other developers from the community can chime in with suggestions and work-arounds. Our team will even jump in with suggestions! Don’t forg… --- ## [About Updates to the Development Environment](https://community.nianticspatial.com/t/about-updates-to-the-development-environment/5808)
**Author:** [@Noriko\_Horie](https://community.nianticspatial.com/u/Noriko_Horie)\ **Replies:** 1\ **Last updated:** [October 23, 2026, 10:05am UTC](https://community.nianticspatial.com/t/about-updates-to-the-development-environment/5808 "2026-10-23T10:05:40Z")
MacBook Pro M5 MacOS27.0.1 Platform category: Unity6000.074f1 Xcode:27.1 Device Model & OS version: iPhone 16 Pro (iOS 27.0.1) NSDK version: 4.1.0 I updated my MacBook Pro, iPhone, and Xcode environment. After that, … --- ## [Niantic SDK for Unity Release4.4.0](https://community.nianticspatial.com/t/niantic-sdk-for-unity-release4-4-0/5807)
**Author:** [@Noriko\_Horie](https://community.nianticspatial.com/u/Noriko_Horie)\ **Replies:** 2\ **Last updated:** [October 9, 2026, 10:08am UTC](https://community.nianticspatial.com/t/niantic-sdk-for-unity-release4-4-0/5807 "2026-10-09T10:08:36Z")
Is there a version 4.4.0 of the Niantic SDK for Unity? I checked the GitHub Release page, but the latest version listed was 4.1.0. Where can I download version 4.4.0? --- ## [Remote authoring sample available during lightship days is no longer available with the latest sdk samples](https://community.nianticspatial.com/t/remote-authoring-sample-available-during-lightship-days-is-no-longer-available-with-the-latest-sdk-samples/5802)
**Author:** [@manoj\_parameshwaran](https://community.nianticspatial.com/u/manoj_parameshwaran)\ **Replies:** 1\ **Last updated:** [September 19, 2026, 2:51pm UTC](https://community.nianticspatial.com/t/remote-authoring-sample-available-during-lightship-days-is-no-longer-available-with-the-latest-sdk-samples/5802 "2026-09-19T14:51:48Z")
Include the following details (edit as applicable): Platform category: Unity / Scaniverse Web / Scaniverse App Device Model & OS version: motorola edge 70 (Andriod 16) NSDK or Scaniverse version: 4.1.0(NSDK) During t… --- ## [Not able to locate scaniverse api documentation to integrate it in project](https://community.nianticspatial.com/t/not-able-to-locate-scaniverse-api-documentation-to-integrate-it-in-project/5795)
**Author:** [@sachin\_R](https://community.nianticspatial.com/u/sachin_R)\ **Replies:** 4\ **Last updated:** [September 8, 2026, 3:32pm UTC](https://community.nianticspatial.com/t/not-able-to-locate-scaniverse-api-documentation-to-integrate-it-in-project/5795 "2026-09-08T15:32:15Z")
Include the following details (edit as applicable): Platform category: SDK Device Model & OS version: Ex: iPhone 13 Pro (iOS 26) NSDK or Scaniverse version: NSDK 4.1.0 --- ## [Scans not merged into asset, no error message](https://community.nianticspatial.com/t/scans-not-merged-into-asset-no-error-message/5784)
**Author:** [@Jelmer\_Verhoog](https://community.nianticspatial.com/u/Jelmer_Verhoog)\ **Replies:** 3\ **Last updated:** [August 24, 2026, 11:50pm UTC](https://community.nianticspatial.com/t/scans-not-merged-into-asset-no-error-message/5784 "2026-08-24T23:50:02Z")
I added three scans to process into one asset. The processing completed, but only one scan shows up. The other ones are nowhere to be seen. In the details panel, it says 3 scans, and it shows a green checkmark. Sooo.. w… --- ## [VPS2 Localization Unity GitHub sample repository doesn't work](https://community.nianticspatial.com/t/vps2-localization-unity-github-sample-repository-doesnt-work/5774)
**Author:** [@Esteban\_Gallardo](https://community.nianticspatial.com/u/Esteban_Gallardo)\ **Replies:** 7\ **Last updated:** [August 15, 2026, 10:56am UTC](https://community.nianticspatial.com/t/vps2-localization-unity-github-sample-repository-doesnt-work/5774 "2026-08-15T10:56:54Z")
Platform category: Unity Device Model & OS version: iPad Pro (6th Generation) SDK version: 4.1.0-26051913 Samples Version: 4.1.0-26051913 Scaniverse Version: 5.2.5 (702) Hello, I’m using the Unity SDK sample projec… --- ## [Moving Assets/Scans between Sites](https://community.nianticspatial.com/t/moving-assets-scans-between-sites/5769)
**Author:** [@Nathan\_Frazier](https://community.nianticspatial.com/u/Nathan_Frazier)\ **Replies:** 5\ **Last updated:** [August 7, 2026, 7:41pm UTC](https://community.nianticspatial.com/t/moving-assets-scans-between-sites/5769 "2026-08-07T19:41:33Z")
Platform category: Scaniverse Web NSDK or Scaniverse version: 4.1.0 For our project, we attempted to make one very large location via many scans. When this produced less than ideal results, we split them into mul… --- ## [Stuck after migration "Something went wrong!"](https://community.nianticspatial.com/t/stuck-after-migration-something-went-wrong/5766)
**Author:** [@Fernando\_Lecona](https://community.nianticspatial.com/u/Fernando_Lecona)\ **Replies:** 12\ **Last updated:** [August 18, 2026, 11:23pm UTC](https://community.nianticspatial.com/t/stuck-after-migration-something-went-wrong/5766 "2026-08-18T23:23:50Z")
Include the following details (edit as applicable): Platform category: Scaniverse Web Device Model & OS version: Windows 10 NSDK or Scaniverse version: N/A Account: prefixadeveloper@gmail.com After migr… --- ## [Uploading from Insta360 X4 Air](https://community.nianticspatial.com/t/uploading-from-insta360-x4-air/5764)
**Author:** [@Michelle\_Excell](https://community.nianticspatial.com/u/Michelle_Excell)\ **Replies:** 11\ **Last updated:** [August 11, 2026, 6:03pm UTC](https://community.nianticspatial.com/t/uploading-from-insta360-x4-air/5764 "2026-08-11T18:03:05Z")
I’m trying to upload my first test project using files captured on an Insta360 X4. I looked at the metadata and it may be from an Insta360 X4 Air. Does that make a difference? There is nothing about X4 Air compatibility … --- ## [Scan render failure (generic Failed status) for 8K 360 HEVC video (GoPro Max 2)](https://community.nianticspatial.com/t/scan-render-failure-generic-failed-status-for-8k-360-hevc-video-gopro-max-2/5758)
**Author:** [@Daniel\_Koopman](https://community.nianticspatial.com/u/Daniel_Koopman)\ **Replies:** 7\ **Last updated:** [July 3, 2026, 1:44pm UTC](https://community.nianticspatial.com/t/scan-render-failure-generic-failed-status-for-8k-360-hevc-video-gopro-max-2/5758 "2026-07-03T13:44:47Z")
Include the following details (edit as applicable): Platform category: Scaniverse Web Device Model & OS version: Gopro Max 2 NSDK or Scaniverse version: Unknown I am experiencing a scan render failure for a 360 scan u… --- ## [Authentication fail on Testflight](https://community.nianticspatial.com/t/authentication-fail-on-testflight/5757)
**Author:** [@Matt\_Hudson](https://community.nianticspatial.com/u/Matt_Hudson)\ **Replies:** 3\ **Last updated:** [July 8, 2026, 6:25pm UTC](https://community.nianticspatial.com/t/authentication-fail-on-testflight/5757 "2026-07-08T18:25:40Z")
Platform category: Unity 6000.3.12 Device Model & OS version: iPhone 13 max Pro (iOS 26.5) NSDK or Scaniverse version:NSDK 4.1.0-2605913 I have this weird issue with NSDK VPS2 and testflight. When I build the a… --- ## [MP4 must contain equirectangular projection metadata](https://community.nianticspatial.com/t/mp4-must-contain-equirectangular-projection-metadata/5746)
**Author:** [@Scott\_Bowie](https://community.nianticspatial.com/u/Scott_Bowie)\ **Replies:** 3\ **Last updated:** [June 3, 2026, 6:06pm UTC](https://community.nianticspatial.com/t/mp4-must-contain-equirectangular-projection-metadata/5746 "2026-06-03T18:06:59Z")
Platform category: Scaniverse Web Device Model & OS version: Windows 11 w Chrome browser NSDK or Scaniverse version: Hi, I’m trying to upload my first 360 video (under 5 minutes) via web and I keep getting the messa… --- ## [When I created this from a 360 video shot with an Insta360x5, the chair looked like a hollow, gaseous mess](https://community.nianticspatial.com/t/when-i-created-this-from-a-360-video-shot-with-an-insta360x5-the-chair-looked-like-a-hollow-gaseous-mess/5744)
**Author:** [@Naoto\_O](https://community.nianticspatial.com/u/Naoto_O)\ **Replies:** 3\ **Last updated:** [June 8, 2026, 8:52pm UTC](https://community.nianticspatial.com/t/when-i-created-this-from-a-360-video-shot-with-an-insta360x5-the-chair-looked-like-a-hollow-gaseous-mess/5744 "2026-06-08T20:52:15Z")
When I created this from a 360 video shot with an Insta360x5, the chair looked like a hollow, gaseous mess. What I did was change the shutter speed to 500 and walk slowly while taking the picture, avoiding sharp turn… --- ## [Ran the “VPS2 Localization” sample on my iPhone](https://community.nianticspatial.com/t/ran-the-vps2-localization-sample-on-my-iphone/5736)
**Author:** [@Noriko\_Horie](https://community.nianticspatial.com/u/Noriko_Horie)\ **Replies:** 5\ **Last updated:** [June 8, 2026, 8:50pm UTC](https://community.nianticspatial.com/t/ran-the-vps2-localization-sample-on-my-iphone/5736 "2026-06-08T20:50:24Z")
Include the following details (edit as applicable): Platform category: Unity/Scaniverse App Device Model & OS version: iPhone 16 Pro (iOS 26) NSDK or Scaniverse version: NSDK4.0.1 I ran the “VPS2 Localization” sample… --- ## [Scaniverse on androi transfer scans to new phone](https://community.nianticspatial.com/t/scaniverse-on-androi-transfer-scans-to-new-phone/5726)
**Author:** [@Jonathan\_Chemla](https://community.nianticspatial.com/u/Jonathan_Chemla)\ **Replies:** 1\ **Last updated:** [May 4, 2026, 5:17pm UTC](https://community.nianticspatial.com/t/scaniverse-on-androi-transfer-scans-to-new-phone/5726 "2026-05-04T17:17:40Z")
Hi there, I’ve acquired several 3DGS scans of my newborn over the last year through Scaniverse on Android, and changed phone last week (broken screen, hopefully still slightly working). Niantic Scaniverse was the only a… --- ## [WPS Object Placement Drift — Long Convergence Time and Inconsistent Stabilization](https://community.nianticspatial.com/t/wps-object-placement-drift-long-convergence-time-and-inconsistent-stabilization/5723)
**Author:** [@Karl\_Cyrus\_Celda](https://community.nianticspatial.com/u/Karl_Cyrus_Celda)\ **Replies:** 5\ **Last updated:** [May 1, 2026, 4:03pm UTC](https://community.nianticspatial.com/t/wps-object-placement-drift-long-convergence-time-and-inconsistent-stabilization/5723 "2026-05-01T16:03:37Z")
Include the following details (edit as applicable): Platform category: Unity / Lightship ARDK / World Positioning / WPS Device Model & OS version: Android NSDK or Scaniverse version: Lightship WPS before Migrati… --- ## [Can't find old projects upon migration](https://community.nianticspatial.com/t/cant-find-old-projects-upon-migration/5719)
**Author:** [@Karl\_Cyrus\_Celda](https://community.nianticspatial.com/u/Karl_Cyrus_Celda)\ **Replies:** 7\ **Last updated:** [April 30, 2026, 11:07pm UTC](https://community.nianticspatial.com/t/cant-find-old-projects-upon-migration/5719 "2026-04-30T23:07:05Z")
Platform category: Unity / Scaniverse Web / Scaniverse App One question, I have created an account before the migration maybe last November? I created a project since I needed to use WPS for a project, got my API key a… --- ## [Unity "Get API Key" redirect](https://community.nianticspatial.com/t/unity-get-api-key-redirect/5718)
**Author:** [@Nick\_Vifian](https://community.nianticspatial.com/u/Nick_Vifian)\ **Replies:** 3\ **Last updated:** [April 22, 2026, 9:46pm UTC](https://community.nianticspatial.com/t/unity-get-api-key-redirect/5718 "2026-04-22T21:46:36Z")
Include the following details (edit as applicable): Platform category: Unity Device Model & OS version: Quest 3 Hello, so I have an existing Site setup on Scaniverse and never had a Lightship account. Ive been followi… --- ## [There are Sites created by other people](https://community.nianticspatial.com/t/there-are-sites-created-by-other-people/5714)
**Author:** [@Noriko\_Horie](https://community.nianticspatial.com/u/Noriko_Horie)\ **Replies:** 4\ **Last updated:** [April 28, 2026, 12:11am UTC](https://community.nianticspatial.com/t/there-are-sites-created-by-other-people/5714 "2026-04-28T00:11:07Z")
When I logged into Lightship Developer and checked the Sites, I found Sites created under other people’s names. How should I interpret this? Also, I’d like to organize the Sites— could you please tell me how to delet… --- ## [Into the Scaniverse not letting me link my account](https://community.nianticspatial.com/t/into-the-scaniverse-not-letting-me-link-my-account/5710)
**Author:** [@David\_Jeffers](https://community.nianticspatial.com/u/David_Jeffers)\ **Replies:** 1\ **Last updated:** [April 8, 2026, 10:14pm UTC](https://community.nianticspatial.com/t/into-the-scaniverse-not-letting-me-link-my-account/5710 "2026-04-08T22:14:26Z")
Include the following details (edit as applicable): I’m trying to use the “Into The Scanniverse” app on Meta Quest 3s, and link it to my Scaniverse App on my Google Pixel 8 Pro. First, I know this is an early version b… --- ## [VPS2 anchor stays "limited" - map node not connected to live node (indoor scan, production site)](https://community.nianticspatial.com/t/vps2-anchor-stays-limited-map-node-not-connected-to-live-node-indoor-scan-production-site/5709)
**Author:** [@Gui\_S](https://community.nianticspatial.com/u/Gui_S)\ **Replies:** 5\ **Last updated:** [April 16, 2026, 1:01am UTC](https://community.nianticspatial.com/t/vps2-anchor-stays-limited-map-node-not-connected-to-live-node-indoor-scan-production-site/5709 "2026-04-16T01:01:45Z")
Platform category: Swift Device Model & OS version: iPhone 15 Pro NSDK version: SwiftyNsdk 4.0 Beta Hi, I’m using the NSDK Swift sample project (VPS2 sample) with an indoor scan and can’t get the anchor to reach .trac… --- ## [Unable to configure the Niantic SDK for Unity on a MacBook Pro with Apple M5 Tahoe 26.2](https://community.nianticspatial.com/t/unable-to-configure-the-niantic-sdk-for-unity-on-a-macbook-pro-with-apple-m5-tahoe-26-2/5706)
**Author:** [@Noriko\_Horie](https://community.nianticspatial.com/u/Noriko_Horie)\ **Replies:** 3\ **Last updated:** [April 3, 2026, 10:52pm UTC](https://community.nianticspatial.com/t/unable-to-configure-the-niantic-sdk-for-unity-on-a-macbook-pro-with-apple-m5-tahoe-26-2/5706 "2026-04-03T22:52:15Z")
Include the following details (edit as applicable): Platform category: Unity 6000.0.58f2 \*\*Device Model :\*\*MacBook Pro Apple M5 OS version: Tahoe 26.2 NSDK : Sample-Csharp, Setting Up the Niantic SDK for Unity Because… --- ## [VPS2 TryCreateAnchor() failed](https://community.nianticspatial.com/t/vps2-trycreateanchor-failed/5704)
**Author:** [@Zhenlin\_Xu](https://community.nianticspatial.com/u/Zhenlin_Xu)\ **Replies:** 7\ **Last updated:** [April 1, 2026, 4:31pm UTC](https://community.nianticspatial.com/t/vps2-trycreateanchor-failed/5704 "2026-04-01T16:31:59Z")
Include the following details (edit as applicable): Platform category: Unity 6000.3.11f1 Device Model & OS version: Ex: Windows10 (Playback) NSDK or Scaniverse version: NSDK4.0 Hi, I am exploring the VPS2 feature in … --- ## [Asset Packages/com.nianticspatial.nsdk/LICENSE has no meta file, but it's in an immutable folder](https://community.nianticspatial.com/t/asset-packages-com-nianticspatial-nsdk-license-has-no-meta-file-but-its-in-an-immutable-folder/5703)
**Author:** [@Zhenlin\_Xu](https://community.nianticspatial.com/u/Zhenlin_Xu)\ **Replies:** 10\ **Last updated:** [March 23, 2026, 12:05pm UTC](https://community.nianticspatial.com/t/asset-packages-com-nianticspatial-nsdk-license-has-no-meta-file-but-its-in-an-immutable-folder/5703 "2026-03-23T12:05:37Z")
Include the following details (edit as applicable): Platform category: Unity 2022.3.62f2 Device Model & OS version: Ex: Samsung A55 NSDK or Scaniverse version: 4.0.0-b2-26022000 When building the scene, I got two erro… --- ## [Uploading private sites via Android](https://community.nianticspatial.com/t/uploading-private-sites-via-android/5702)
**Author:** [@Nathan\_Frazier](https://community.nianticspatial.com/u/Nathan_Frazier)\ **Replies:** 1\ **Last updated:** [March 17, 2026, 9:10pm UTC](https://community.nianticspatial.com/t/uploading-private-sites-via-android/5702 "2026-03-17T21:10:22Z")
Using the Scaniverse app on Android, it does not seem possible to upload to my scaniverse.nianticspatial.com account. Am I missing something here? All of the information at First localization with NSDK | Niantic Spatial… --- ## [Scan Error, processing Error](https://community.nianticspatial.com/t/scan-error-processing-error/5700)
**Author:** [@Tomas\_Poncak](https://community.nianticspatial.com/u/Tomas_Poncak)\ **Replies:** 7\ **Last updated:** [March 24, 2026, 6:05am UTC](https://community.nianticspatial.com/t/scan-error-processing-error/5700 "2026-03-24T06:05:03Z")
Hello, when I start a 3D scanning (Mesh), I can see only red mesh. I stop scanning and then open a Scan Error window. Also if I scan Splat, I finish the scan and start process. Then open a Processing Error window. I… --- ## [Multiple test scans for a single location](https://community.nianticspatial.com/t/multiple-test-scans-for-a-single-location/5683)
**Author:** [@Daws\_Vong](https://community.nianticspatial.com/u/Daws_Vong)\ **Replies:** 2\ **Last updated:** [March 13, 2026, 11:12pm UTC](https://community.nianticspatial.com/t/multiple-test-scans-for-a-single-location/5683 "2026-03-13T23:12:05Z")
Include the following details (edit as applicable): Platform category: Unity Device type & OS version: Android / iOS ARDK version: 3.17.0 Description of the issue: We are building one Lightship VPS experience for a s… --- ## [Problem linking Unity editor with account (NSDK 4.0)](https://community.nianticspatial.com/t/problem-linking-unity-editor-with-account-nsdk-4-0/5682)
**Author:** [@Erik3](https://community.nianticspatial.com/u/Erik3)\ **Replies:** 1\ **Last updated:** [March 5, 2026, 9:33pm UTC](https://community.nianticspatial.com/t/problem-linking-unity-editor-with-account-nsdk-4-0/5682 "2026-03-05T21:33:36Z")
Platform category: Unity Device type & OS version: Android / iOS Host machine & OS version: Mac NSDK version: 4.0.0-b2-26022000 Description of the issue: My Scaniverse work account is email-based, not linked to a Goo… [Next page](https://community.nianticspatial.com/c/im-stuck/7.md?page=1)