# Any idea the amount of processing time for a VPS - we have a few that have been in processing mode for about a day

**URL:** <https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073>\
**Category:** I'm Stuck\
**Created:** [May 27, 2022, 3:14pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073 "2022-05-27T15:14:33Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Charles\_Durham](https://sea2.discourse-cdn.com/niantic/user_avatar/community.nianticspatial.com/charles_durham/32/652_2.png) [@Charles\_Durham](https://community.nianticspatial.com/u/Charles_Durham)\
**Post date:** [May 27, 2022, 3:14pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/1 "2022-05-27T15:14:33Z")

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Looking on Niantic Lightship Dashboard, our VPS scans have been in processing mode. I realize after the summit, there may be a lot - any relative estimate on how long these will take to be processed?

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**Author:** ![marioleo](https://avatars.discourse-cdn.com/v4/letter/m/96bed5/32.png) [@marioleo](https://community.nianticspatial.com/u/marioleo)\
**Post date:** [May 27, 2022, 5:18pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/2 "2022-05-27T17:18:34Z")

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In my case it took like two days and a half for my first and only scan so far

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**Author:** ![Jason\_Rose1](https://sea2.discourse-cdn.com/niantic/user_avatar/community.nianticspatial.com/jason_rose1/32/28_2.png) [@Jason\_Rose1](https://community.nianticspatial.com/u/Jason_Rose1)\
**Post date:** [May 27, 2022, 5:34pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/3 "2022-05-27T17:34:50Z")

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Hello Charles,

Niantic is out until Tuesday. Your scans will be available as soon as processing is finished. Your patience is appreciated as we do not have a timeline on when your scans will be ready right now.

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**Author:** ![Charles\_Durham](https://sea2.discourse-cdn.com/niantic/user_avatar/community.nianticspatial.com/charles_durham/32/652_2.png) [@Charles\_Durham](https://community.nianticspatial.com/u/Charles_Durham)\
**Post date:** [May 27, 2022, 6:02pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/4 "2022-05-27T18:02:20Z")

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Well now I am getting an error on the dashboard that it is having trouble accessing my meshes, so I think they may be getting slammed with VPS activity.

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**Author:** ![Andre\_Dirks](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Andre\_Dirks](https://community.nianticspatial.com/u/Andre_Dirks)\
**Post date:** [May 28, 2022, 12:28pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/5 "2022-05-28T12:28:12Z")

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Ah good to know that it’s normal, that it takes so long. I wonder though if there is a “first come, first serve” policy or of it’s based on your position, so that devs in larger cities are processed first.

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**Author:** ![Peng\_Han\_Kum](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@Peng\_Han\_Kum](https://community.nianticspatial.com/u/Peng_Han_Kum)\
**Post date:** [May 29, 2022, 4:44pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/6 "2022-05-29T16:44:00Z")

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did u upload it as a public mesh, or private mesh?

Only private mesh are being processed.

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**Author:** ![Andre\_Dirks](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Andre\_Dirks](https://community.nianticspatial.com/u/Andre_Dirks)\
**Post date:** [May 30, 2022, 11:57am UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/7 "2022-05-30T11:57:17Z")

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I just now watched the Lightship VPS Introduction vid on Youtube. Apparently, Niantic recommends scans between 20 and 40 seconds. I thought, the longer the scan, the better. However none of my scans have been processed. Will try again with a shorter scan.

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**Author:** ![Stacy](https://avatars.discourse-cdn.com/v4/letter/s/e95f7d/32.png) [@Stacy](https://community.nianticspatial.com/u/Stacy)\
**Post date:** [June 1, 2022, 10:04pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/8 "2022-06-01T22:04:41Z")

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Hello @Charles_Durham and @Andre_Dirks,

Thank you for your patience while we investigate this further.

Our internal team has resolved the issue causing the ‘Error retrieving your meshes’ error, so please verify that you are now able to view them properly.

Private meshes should show as “Processed” on your developer portal within 4 hours of upload. However, we understand that some meshes are currently showing as “Processing” even beyond the 4-hour mark. If you could please send us the mesh ID’s for those still stuck in the “Processing” phase, we will make sure to have our team look into them (please note that only private meshes will be processed within 4 hours).

Please let me know if you have any questions. Thank you!

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**Author:** ![yasassri](https://sea2.discourse-cdn.com/niantic/user_avatar/community.nianticspatial.com/yasassri/32/705_2.png) [@yasassri](https://community.nianticspatial.com/u/yasassri)\
**Post date:** [June 2, 2022, 3:50pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/9 "2022-06-02T15:50:55Z")

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I have 2 meshes in “processing” mode.  
63d4babadbe44ce1b0454e4d05196878.107  
e7a01b5935fc406389538abdfdaaad22.107

Uploaded on 24th May.

Thank you.

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**Author:** ![Stacy](https://avatars.discourse-cdn.com/v4/letter/s/e95f7d/32.png) [@Stacy](https://community.nianticspatial.com/u/Stacy)\
**Post date:** [June 3, 2022, 7:17pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/10 "2022-06-03T19:17:10Z")

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Hello Yasassri,

The two meshes you provided are from public scans. Only private scans will show as ‘Processed’ within 4 hours on the developer portal. Could you please submit a private scan and let us know if it processes successfully? Thank you!

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**Author:** ![techdesignfriend1](https://avatars.discourse-cdn.com/v4/letter/t/f08c70/32.png) [@techdesignfriend1](https://community.nianticspatial.com/u/techdesignfriend1)\
**Post date:** [September 19, 2023, 12:29pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/11 "2023-09-19T12:29:12Z")

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I Uploaded 2 meshes, Showing Processing mode Even after four hours  
e5432294e1b749f6b8f41df2a85eac9b.107  
1689d7327ff948caa9e8482dd41dbf67.107  
please fix the issue

Uploaded today : 19th September.

Thank you.

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**Author:** ![Maverick\_Niantic](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maverick\_Niantic](https://community.nianticspatial.com/u/Maverick_Niantic)\
**Post date:** [March 5, 2026, 11:50pm UTC](https://community.nianticspatial.com/t/any-idea-the-amount-of-processing-time-for-a-vps-we-have-a-few-that-have-been-in-processing-mode-for-about-a-day/2073/12 "2026-03-05T23:50:12Z")

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Age
