One question, I have created an account before the migration maybe last November? I created a project since I needed to use WPS for a project, got my API key and such. Now I just migrated my account and it showed me my 2 projects I created, then clicked Migrate. Now upon looking on the dashboard, I can’t see those 2 project with API keys under it under Service Account. Can someone explain?
Hi Karl,
Thank you for your question. Can you double-check which organization you have selected in the portal? If you don’t have it set to Lightship Developer, you won’t be able to see your Service Accounts (API) for your projects. You can click on your profile and select the Lightship Developer organization from the bottom left.
Kind regards,
Maverick L.
Hi sir Maverick,
My account is already set to Lightship Developer as I check it last night. Still can’t see those projects it asked me to migrate last night. Thank you
What I just need was to verify that those project with API keys in it are not removed or such and still working. Since the app I was developing was already on it’s final phase, thank you in advance on clarifying this!
Hi, sir!
is there any clarification on this concern?
Hi Karl,
Thank you for providing that. Are you looking for certain scans with these projects or just looking for API keys?
Are you facing any error messages or production issues due to this problem?
Kind regards,
Maverick L.
Hello sir!
I’m just looking for those API keys, sir. As for error messages or production issues, none for now. It still works the way it is and still give me Tracking Status on Console logs.
I just asked this since I thought they might be lost and might result to the app not connecting to WPS workload properly.
Hi Karl,
Thank you for your patience. Your report helped us identify an internal migration issue.
Your data is safe—it hasn’t been lost—but it isn’t currently visible in the new interface as intended. We’re actively working on a fix, and I’ll update you as soon as your service account is accessible.
Kind regards,
Maverick L.
I can confirm we have squashed the internal migration bug, and accounts affected, such as yours, should see their old Lightship accounts available in the Service accounts pane.
Thank you for reporting this and for your cooperation.
