# When I go to the My Meshes screen, I get an error message "Error retrieving your meshes"

**URL:** <https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082>\
**Category:** Bug Reports\
**Created:** [May 29, 2022, 10:42am UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082 "2022-05-29T10:42:54Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sadao\_Tokuyama](https://sea2.discourse-cdn.com/niantic/user_avatar/community.nianticspatial.com/sadao_tokuyama/32/316_2.png) [@Sadao\_Tokuyama](https://community.nianticspatial.com/u/Sadao_Tokuyama)\
**Post date:** [May 29, 2022, 10:42am UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082/1 "2022-05-29T10:42:54Z")

</div>

_Include the following details while filing a bug report (edit as applicable):_

- **Issue category** : VPS
- **Device type & OS version** : -
- **Host machine & OS version** : Windows
- **Issue Environment** : Dev Portal

Bug reproduction steps:  
Uploaded today after one scan of Private in Niantic Wayfarer.  
After that, when I log into lightship.dev and transition to My Meshes, I get an error.  
I am unable to see any mesh data that I have uploaded so far.

 ![image](https://us1.discourse-cdn.com/niantic/original/1X/13a4957bfa359d6446e7d1f1d55c9fa96ebbcb80.png)

Yesterday, after multiple scans and uploading two meshes.  
The information I uploaded was listed on the My Meshes screen.

> **[Sadao Tokuyama on LinkedIn: #niantic #lightship #lightshipvps #ardk #vps](https://www.linkedin.com/feed/update/urn:li:activity:6936311784148455424/)**
>
> I was scanning pedestrian bridge by using Niantic Wayfarer.
> \#Niantic
> \#Lightship
> \#LightshipVPS
> \#ARDK
> \#VPS

I feel it is the same problem as below.

> [@Getting "Error retrieving your meshes" from My Meshes page in lightship.dev](https://community.nianticspatial.com/t/getting-error-retrieving-your-meshes-from-my-meshes-page-in-lightship-dev/2076):
>
> Issue category: VPS Host machine & OS version: Windows Issue Environment : Dev Portal Description of the issue: Any time I try to access the “My Meshes” section of the lightship.dev website (having already signed in), I get the following error message: “Error retrieving your meshes. Please try again”. Is anyone else experiencing this issue?

---

<div class="post-metadata">

**Author:** ![Peng\_Han\_Kum](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@Peng\_Han\_Kum](https://community.nianticspatial.com/u/Peng_Han_Kum)\
**Post date:** [May 29, 2022, 4:03pm UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082/2 "2022-05-29T16:03:38Z")

</div>

I have it once or twice this afternoon. But it went away soon after

---

<div class="post-metadata">

**Author:** ![Sadao\_Tokuyama](https://sea2.discourse-cdn.com/niantic/user_avatar/community.nianticspatial.com/sadao_tokuyama/32/316_2.png) [@Sadao\_Tokuyama](https://community.nianticspatial.com/u/Sadao_Tokuyama)\
**Post date:** [May 29, 2022, 4:27pm UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082/3 "2022-05-29T16:27:40Z")

</div>

I just checked and it was displayed correctly.

---

<div class="post-metadata">

**Author:** ![Peng\_Han\_Kum](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@Peng\_Han\_Kum](https://community.nianticspatial.com/u/Peng_Han_Kum)\
**Post date:** [May 29, 2022, 4:28pm UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082/4 "2022-05-29T16:28:51Z")

</div>

yeah, I believe it happened when server side is processing the mesh

---

<div class="post-metadata">

**Author:** ![Umaiya\_Doddamani1](https://avatars.discourse-cdn.com/v4/letter/u/439d5e/32.png) [@Umaiya\_Doddamani1](https://community.nianticspatial.com/u/Umaiya_Doddamani1)\
**Post date:** [May 30, 2022, 3:47pm UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082/5 "2022-05-30T15:47:01Z")

</div>

Hello Sadao,

We’ve been able to reproduce the error message which you’ve reported while trying to access the “My Meshes” section of the Lightship. dev very frequently, and we’re in the process of investigating the issue further.  
Your patience is appreciated. Thank you.

---

<div class="post-metadata">

**Author:** ![Umaiya\_Doddamani1](https://avatars.discourse-cdn.com/v4/letter/u/439d5e/32.png) [@Umaiya\_Doddamani1](https://community.nianticspatial.com/u/Umaiya_Doddamani1)\
**Post date:** [June 1, 2022, 8:18pm UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082/6 "2022-06-01T20:18:45Z")

</div>

Hello Sadao,

Thank you for your patience.  
The issue you were facing related to access to “My Meshes” should be fixed now. Can you please verify that you can access those without any error?

---

<div class="post-metadata">

**Author:** ![Maverick\_Niantic](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maverick\_Niantic](https://community.nianticspatial.com/u/Maverick_Niantic)\
**Post date:** [March 5, 2026, 11:46pm UTC](https://community.nianticspatial.com/t/when-i-go-to-the-my-meshes-screen-i-get-an-error-message-error-retrieving-your-meshes/2082/7 "2026-03-05T23:46:57Z")

</div>

Age
