Include the following details (edit as applicable): Issue category: Semantic Segmentation / Multiplayer / Real-time Mapping-Depth / ARDK Documentation / Unity Example Package / Sample App aka ‘AR Voyage’ / ARDK Virtual Studio Tools / Developer Tools / Networking Device type & OS version: Androi…

Created on behalf of Victor_Temprano

Please respond to this thread @Victor_Temprano so we can help you further.

Hi, it happens that I’m also having this same issue. Also on Windows. Followed the same instructions and making sure the API key is copied exactly, but no dice. Incidentally I also tried making a new license key, which also didn’t work. I’ve confirmed the path is correct at Assets/ARDKExamples/Resou…

Hi Victor and Jim, When a problem like this occurs it can be related to having a space at the end of your API key. What I would like you to try is just hit the “copy” link on the key and paste that into your ArdkAuthConfig. I am enclosing some images for reference: [image] [image] This should r…

Hey Victor and Jim, I have a follow-up question, can you tell me what version of Unity and what version of Lightship you are both using?

Sure. I can verify that I do not have an extra space on the end of the key. I’m using Unity 2020.3.25f1. I understand that Lightship may not support this version of Unity – could this be the issue?

Hey Victor, I don’t think the problem would be with the Unity version. What OS/host machine are you using currently? Also what Version of ARDK do you have installed? Also is your Runtime Environment set to “Mock” in the Inspector.

I can confirm I’ve used the Copy link and get the same message. I’m on Unity version 2020.3.1f1, on Windows 11. ARDK is version 1.3.1. The runtime environment is set to Live Device as advised by the documentation. Thank you!

Hey Victor and Jim, Have either of you tried building to a device instead of trying to run in just the Unity Editor? There is a known issue concerning this that I will repost here. Verification of authentication in the Unity Editor currently only works on Intel Macs. If using a different developm…

How to set up an API key follow-up thread

I'm Stuck

Jason_Rose1 April 26, 2022, 5:42pm 4

How to set up API key - #8 by Minas_Katsiokalis Link to previous thread

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How to set up an API key follow-up thread

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