Suddenly bad tracking for location

Bug Reports
1
  • Issue category: VPS
  • Device type & OS version: Android 14, iOS 18
  • Issue Environment : On Device
  • ARDK version: 3.13.0
  • Unity version: Unity 2022.3.58f1

I’m tracking the “Johann Strauß Monument” location in Vienna for an app I’m developing. Until recently, the tracking worked very well for this location. However, for the last 2 weeks or so, the tracking has turned quite bad without any change on my side. You can find an example video here: Google Drive. It jumps around by around a meter or so. Continuous localization is enabled and the jumps happen at the exact frequency as there are localization requests. Maybe some bad scans were submitted or something else broke for the location. I notice that when you click on “Details” in the Geospatial Browser, the 3d model only shows a small corner of the actual location. Other VPS locations still work perfectly. Could you please check on this? The app is supposed to release next week, so it would be great if this could be fixed.

2

Hi Felix,

Apologies for the delay; we have been addressing some issues with VPS locations on our end. If you’re still experiencing this issue, were the tracking issues present before you moved to ARDK 3.13, or did they start after you upgraded?