Object not appears when scanning

Include the following details (edit as applicable):

  • Issue category: Lightship Maps / Semantic Segmentation / Multiplayer / Real-time Mapping-Depth / ARDK Documentation / Unity Example Package / Sample App aka ‘AR Voyage’ / ARDK Virtual Studio Tools / Developer Tools / Networking / VPS / Scanning Framework
  • Device type & OS version: Android / iOS / Other Ex. iPhone 8+ on iOS 13
  • Host machine & OS version: Mac / Windows / Linux / Other Ex. Mac on Big Sur x.x
  • Issue Environment : Unity Remote / Unity Mock / On Device / Dev Portal
  • Xcode version:
  • ARDK version:
  • Unity version:unity 6

Description of the issue:

Hi DEEPAK,

I’m sorry to hear you’re having trouble. Could you please provide some screenshots, some code, or link the sample project you’re using (if applicable)?

Kind regards,
Maverick L.

Hi,
My issue is, I made a build in unity 6 with a sample GitHub project - " https://github.com/niantic-lightship/ardk-samples " .

What happens is sometimes it’s tracking the environment too slow or it doesn’t even track . Example i made a cube to appear when the area is tracked .

I am using scanverse app to scan the area as a private and uploaded as a test scan to download the mesh .

I have provided the details belows. Please guide me on this .

  • ** Device type & OS version**: oneplus 8T on Android 14
  • ** Host machine & OS version**: Windows 11
  • ** Issue Environment** : On mobile device after uploaded the build
  • Unity version: unity 6

Hi DEEPAK,

Thank you for that information! It sounds like your app’s performance is suffering due to hardware limitations. I would recommend taking a look at your ARLocationManager settings and making adjustments to them. This might include: Disabling diagnostics (if enabled), toggling temporal fusion, toggling interpolation (enabled will smooth out movements but at a cost), increasing the continuous service request internal, and disabling device mapping localization.

What’s more, if you’ve exhausted all options within the ARLocationManager without a significant improvement, I would take a look at decreasing the graphics quality of your app overall.

Let me know if you have further questions or need clarification!

Kind regards,
Maverick L.

Hi,
Thank you for your response.I managed to get it worked by downgrading the unity version from unity 6 to unity 2022.


Hi Maverick,

Thank you for your response. I managed to get it working by downgrading Unity from Unity 6 to Unity 2022.

Thanks & Regards,

Deepak

Hi DEEPAK,

Thank you for the update. I’m sorry to hear you were unable to use Unity 6 for this.

Don’t hesitate to reach out again if you have any other questions or concerns.

Kind regards,
Maverick L.