Object not appears when scanning

I'm Stuck
1

Include the following details (edit as applicable):

  • Issue category: Lightship Maps / Semantic Segmentation / Multiplayer / Real-time Mapping-Depth / ARDK Documentation / Unity Example Package / Sample App aka ‘AR Voyage’ / ARDK Virtual Studio Tools / Developer Tools / Networking / VPS / Scanning Framework
  • Device type & OS version: Android / iOS / Other Ex. iPhone 8+ on iOS 13
  • Host machine & OS version: Mac / Windows / Linux / Other Ex. Mac on Big Sur x.x
  • Issue Environment : Unity Remote / Unity Mock / On Device / Dev Portal
  • Xcode version:
  • ARDK version:
  • Unity version:unity 6

Description of the issue:

2

Hi DEEPAK,

I’m sorry to hear you’re having trouble. Could you please provide some screenshots, some code, or link the sample project you’re using (if applicable)?

Kind regards,
Maverick L.

3

Hi,
My issue is, I made a build in unity 6 with a sample GitHub project - " https://github.com/niantic-lightship/ardk-samples " .

What happens is sometimes it’s tracking the environment too slow or it doesn’t even track . Example i made a cube to appear when the area is tracked .

I am using scanverse app to scan the area as a private and uploaded as a test scan to download the mesh .

I have provided the details belows. Please guide me on this .

  • ** Device type & OS version**: oneplus 8T on Android 14
  • ** Host machine & OS version**: Windows 11
  • ** Issue Environment** : On mobile device after uploaded the build
  • Unity version: unity 6
4

Hi DEEPAK,

Thank you for that information! It sounds like your app’s performance is suffering due to hardware limitations. I would recommend taking a look at your ARLocationManager settings and making adjustments to them. This might include: Disabling diagnostics (if enabled), toggling temporal fusion, toggling interpolation (enabled will smooth out movements but at a cost), increasing the continuous service request internal, and disabling device mapping localization.

What’s more, if you’ve exhausted all options within the ARLocationManager without a significant improvement, I would take a look at decreasing the graphics quality of your app overall.

Let me know if you have further questions or need clarification!

Kind regards,
Maverick L.

5

Hi,
Thank you for your response.I managed to get it worked by downgrading the unity version from unity 6 to unity 2022.

Hi Maverick,

Thank you for your response. I managed to get it working by downgrading Unity from Unity 6 to Unity 2022.

Thanks & Regards,

Deepak

6

Hi DEEPAK,

Thank you for the update. I’m sorry to hear you were unable to use Unity 6 for this.

Don’t hesitate to reach out again if you have any other questions or concerns.

Kind regards,
Maverick L.