Generated QR code does not link Scaniverse with GSB

I'm Stuck
1

Issue category: ARDK Documentation
Device type & OS version: Android Xiaomi 11T Pro
Host machine & OS version: Windows 11
Issue Environment: 8th wall / Scaniverse

Hello,

I have been following documentation instructions (Scaniverse for Lightship | Niantic Spatial Platform) to create a VPS enabled location but have hit a snag because the QR code generated to contribute more scans to an existing public location / to link my scaniverse and GSB just leads to a link to download the Scaniverse app, which I already have installed (latest version, 4.0.6). I have tried logging in and out of both scaniverse and 8th wall and reinstalling scaniverse app.

niantic
niantic921×1243 147 KB

Images:

  1. What I scanned
  2. The error message I see on mobile when scanning the QR code
  3. When copying the link from the error message to my browser, I get redirected to a page with QR code to download the Scaniverse app which is already installed.

My goal is to create a Location Specific Animation for mobile AR using scaniverse + 8th wall

Any advice appreciated!
Amy

2

Hi Amy,

Have you tried other QR codes? Under normal operation, the QR code opens the Scaniverse app, so it’s not necessarily tied to one Wayspot.

I did want to ask where you saw that QR code; I’m looking at one in the Geospatial Browser, and its layout looks a little different

3

Hello,

Here’s a link to the specific statue that I want to contribute more scans to activate a VPS, where I got the QR code. It was in the Geospatial Browser: Geospatial Browser - Account - Niantic Lightship
I tried scanning a QR code from a nearby point GSB instead which has allowed me to login on my phone, thanks for the tip! I will go try to scan the statue again next time I’m nearby.